When riding the Heybike Hero, one factor that cannot be overlooked is the plush ride quality.
For starters, the full suspension design with a coil spring fork up front and an air shock in the rear. Then, pair that up with the wide, cushy seat and fat 26 x 4” all-terrain Chaoyang Tires and you get a comfortable riding experience both on and off the road.
There is room for improvement though. Both forms of suspension are on the soft side, and it would get a handling benefit if you increased their resistance some. Bottoming out on a curb is one thing, but you’ll notice it if you go off-road.
When riding the Hero, you quickly notice the bike’s 1000W hub motor, which is louder than most bikes we’ve tested. I reached out to Heybike about this, and they reassured us that the production models will feature a quieter motor.
Up in the cockpit, you have a non-adjustable, flat-style handlebar. Over on the left, you have the electronic horn and pedal assist adjustment buttons. In the center is a nice full color LCD that tracks your current speed, pedal assist level, battery life, and miles traveled. Over on the right is the Shimano Index Shifter and twist throttle.
The grips on the Hero are not very comfortable to me, they are firmer than traditional grips, and when your hand sweats, it slips more than you would want. Keep in mind this is a pre-production model we received and (according to Heybike) the live production bike that’s shipped will have something different.